Cookies policy

What are cookies?

Cookies are small pieces of information stored on your computer, phone, tablet, or any other device you use so that the server can remember certain information for later use. This information allows us to identify you as a specific user and save your personal preferences, as well as technical information such as visits and browsing time on the website/app. Using this information allows the server hosting the website/app to recognize the browser you are using, enabling, for example, registered users to access certain areas without having to register on each visit and remembering their language and country preferences for future visits. This information can also be used to measure website audience and traffic patterns.

Data Controller

The stored information is processed by the entity SERVICIOS Y CONCESIONES MARITIMAS IBICENCAS SA, with CIF A-07066749 and registered office at C\ARAGON 71, 07800, Eivissa, Balearic Islands, contact email address lopd@menorcalines.com.

The information stored in cookies managed by third parties is used by the external entities detailed in this Cookie Policy.

Purpose of the processing: To carry out statistical analyses and studies and to insert advertising.

Legal basis for processing: by consent of the data subject (art. 6.1 GDPR).

Data retention criteria: as specified in the table with the list of cookies used on the website.

Communication of data: data will not be communicated to third parties, except for cookies owned by third parties or when required by law.

Rights of the Data Subject:
– Right to withdraw consent at any time.
– Right of access, rectification, portability and erasure of your data, and to restriction or objection to its processing.
– Right to lodge a complaint with the Supervisory Authority (www.aepd.es) if you believe that the processing does not comply with current regulations.

What types of cookies are there?

The cookies are then classified according to a series of categories.

Types of cookies according to the entity that manages them:

First-party cookies: These are cookies sent to the user's terminal equipment from a computer or domain managed by the publisher itself, from which the service requested by the user is provided.

Third-party cookies: These are cookies sent to the user's terminal equipment from a computer or domain not managed by the publisher, but by another entity that processes the data obtained through the cookies.

Types of cookies according to the length of time they remain active:

Session cookies: These are a type of cookie designed to collect and store data while the user is browsing a website.

Persistent cookies: These are a type of cookie where the data remains stored on the user's device and can be accessed and processed for a period defined by the cookie provider, which can range from a few minutes to several years.

Types of cookies according to their purpose:

Technical cookies: These cookies allow users to navigate a website, platform, or application and use its various options and services, such as controlling data traffic and communication, identifying the session, accessing restricted areas, remembering items in an order, completing the purchase process, registering for or participating in an event, using security features while browsing, storing content for video or audio playback, or sharing content through social networks.

Personalization cookies: These cookies allow users to access the service with certain predefined general characteristics based on criteria such as language, browser type, and regional settings.

Analytics cookies: These cookies allow the website owner to track and analyze user behavior on the websites/apps to which they are linked. The information collected through these types of cookies is used to measure the activity of websites, applications, or platforms and to create browsing profiles of users of these sites, applications, and platforms, in order to introduce improvements based on the analysis of user data.

Advertising cookies: These cookies allow for the most effective management of advertising spaces that the publisher may have included on a website, application, or platform from which the requested service is provided, based on criteria such as the content displayed or the frequency with which ads are shown.

Behavioral advertising cookies: These cookies allow for the most effective management of advertising spaces that the publisher may have included on a website, application, or platform from which the requested service is provided. These cookies store information about user behavior obtained through continuous observation of their browsing habits, which allows for the development of a specific profile to display advertising based on that profile.

What types of cookies does Menorca Lines use and for what purposes?

Menorca Lines uses the following types of cookies for the purposes indicated: Functional cookies: These are necessary to correctly display the website/app and ensure the site functions properly. They help users have a better browsing experience. An example of this type of cookie is one used to store browsing data for a specific language.

Analytical cookies: These cookies are used to analyze user behavior in an aggregated and anonymous way, including the number of visitors to the website/app and different product pages, the origin of the visits, date and time, platform, number of clicks on a banner, and search terms used by users to find their desired content. This provides Menorca Lines with a very useful tool to make improvements to the website/app and to understand which content or design is most relevant to the user.

Advertising cookies: These allow us to display offers relevant to the visitor's interests. They show personalized ads anonymously.

The following table outlines the cookies used by Menorca Lines so you can identify them in your browser:

Cookies Guy Owner Use Duration
OptanonConsent Functional CookiePro Indicates whether the user has accepted cookies 3 months
OptanonAlertBoxClosed Functional CookiePro Indicates whether the user has accepted cookies 3 months
PHPSESSID Functional Menorca Lines Session cookie Session
LOYALTY-USER Functional Menorca Lines To store information about user preferences and recognize the user when they return to the site 3 months
ajs_anonymous_id Analytics Google Analytics It is used to distinguish users anonymously. 1 year
ajs_group_id Analytics Google Analytics It is used to distinguish users anonymously. 1 year
ajs_user_id Analytics Google Analytics It is used to distinguish users anonymously. 1 year
_ga Analytics Google Analytics It is used to limit the percentage of requests 1 year
_gid Analytics Google Analytics It is used to limit the percentage of requests 24 hours
_hjIncludedInSample Analytics Hotjar It is used to allow Hotjar to know if the visitor is included in the sample used to generate heatmaps, funnels, etc. Session
_hjid Analytics Hotjar It is used to anonymously distinguish the user 1 year
_gcl_au Advertising Google AdSense Used by Google AdSense to experiment with advertising efficiency on different websites using its services 3 months
__dream Advertising Google Ad Manager They help Google Ad Manager anonymously identify visitors who have viewed or clicked on an ad. 1 year
__gads Advertising Google Ad Manager They help Google Ad Manager anonymously identify visitors who have viewed or clicked on an ad. 24 hours
_fbp Advertising Facebook Facebook network advertising. 3 months

This information table will be updated regularly to reflect the cookies used. We recommend that you consult our cookie policy regularly.

How to manage cookies?

To allow, view, block, or delete cookies installed on your computer or device, you can do so via this link, through your browser settings, or via the dedicated cookie settings panel. You can configure your browser at any time to disable cookie installation and delete previously installed cookies. If you do not allow cookies, you may not be able to access some of the website's features and/or services, and your browsing experience may be less satisfactory.

For more information on how to manage cookies, please see the following links: